Hi all, wondering if an ‘open’ in SAT is an actual open if the client is using Outlook’s preview pane. Research shows some say yes, some say only if images are allowed, some say no, one says to ignore it because only clicked links should count.
But specifically within Webroot’s Security Awareness Training, if a client is using Outlook, does ‘open’ in a campaign include people who see it in preview pane only?
Thanks
Franco
Best answer by ggreenbaum
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