Connecting webroot wifi makes my internet not work

  • 13 October 2020
  • 1 reply

I added my networks to the setting and it will not work when I click connect. In order for me to get on the internet I have to disconnect which defeats the purposes of buying it. I need help. 


Best answer by Ssherjj 13 October 2020, 01:01

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Userlevel 7
Badge +62

Hello @jratdz 

Welcome to the Webroot Community,

Sorry to hear you are having issues.

Here is the WiFi Security User Guide if you’d like to check it out.

Please Submit a Support Ticket and the Support Team can assist you FREE of charge with your Webroot Subscription.



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.