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Issue with WiFi Security

  • 24 September 2023
  • 2 replies
  • 103 views

Userlevel 2

Is anyone else having problems with WiFi Security regularly disconnecting and connecting?

Up until about 6 months ago, the VPN has stayed connected constantly but lately it’s constantly disconnecting and reconnecting.

Does anyone know what’s going on?

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Best answer by ProTruckDriver 24 September 2023, 20:05

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2 replies

Userlevel 7

Hello @jeffwohnsiedler 

Welcome to the Community Forum. 😀

If you’re having problems with your Wi-Fi Security it’s best to get in contact with Webroot Support.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Userlevel 2

Thank you for the response. 

I submitted a ticket and have already heard back from support.

 

Jeff