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For about a week I have not been able to connect my  Android phone or my pc to the VPN.  Never had a problem before.  Any recommendations please?  Mike

Hello @dmsarrazin 

 

Only Webroot Support can help because most issues with the Security Wi-Fi VPN are on the back-end so it’s best to put in a Ticket!

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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