Renewing WiFi Security

  • 11 February 2022
  • 1 reply

I renewed my WiFi Security on January 12, 2022.  I downloaded the renewal software several times.  The old subscripton expired on February 10, 2022.  Now when I try to connect the red connect box just says “renew” and won’t connect.  I purchased a Secure Anywhere renewal at the same time and got one keycode for both products.  How do I get WiFi Security to accept my new subscription and connect again?  Bill P


Best answer by TripleHelix 11 February 2022, 22:59

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Userlevel 7
Badge +63

Hello @kerriston1923 


When it comes to the WiFi Security it’s best to contact support directly!

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)