WIFI connect issue

Hi yesterday my Wi-Fi couldn't connect with three device because my mother and brother also use WIFI that's why I cannot connect I have a urgent meeting about best Grammarly premium account on zoom then i will disconnect my brother phone and connect mine please someone solve my problem. how I can connect three device.


Best answer by TripleHelix 6 June 2023, 14:46

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3 replies

Userlevel 7
Badge +63

Hello @martindevid12 


On WiFi problems it’s best to get in contact with Webroot Support.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



Userlevel 7
Badge +25

I do not understand why two devices is a limit? That would be something set by your service provider. I would contact them first and see if that is some kind of limit on your service.  But I have never heard of a system limiting how many devices can connect at one time. 

Userlevel 7
Badge +4

Agree. Worth checking with your ISP on this one.