My problem is quite unique, every time I log on and connect to the Webroot VPN, I cannot use the internet. It literally stops the connection everytime I connect to the Webroot WiFi Security. Is there any way to get around this problem? Thanks!
WiFi Security Problem
Hello
I will ping
Thanks,
That said I can try and do some triage and maybe see if I can refer things to correct support person.
Do you see an IP address in the WiFi Security app when you are connected? Which endpoint are you connected to? Automatic or a specific geographic one? Can you connect to the internet if you connect to a different endpoint?
Do all apps lose connectivity - can you send and receive email, do messaging apps work, which browser(s) are you having issues with?
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Hello to all (
I am on a Windows PC using WiFi for the internet.
Everytime I am using the Webroot WiFi Security, I do see the IP address and yet the endpoint is always an automatic one here in America. And I lose all connectivity, regardless of email and browser.
Can you try explicitly connecting to US East and US West to see if either of those endpoints allows you connectivity? I would also suggest disabling web filtering from the Settings menu.
If that doesn’t work, unfortunately you will need to contact our Support team for assistance.
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