VPN not connecting, it says that I do not have an internet connection and has for some time now. I call Webroot and he said that they are having problems with VPN and would put me on the list to get updates when problem resolved. This has been some time ago and I still have not gotten any updated information. What is going on???
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Hello
Any issues with Wi-Fi VPN must go through Webroot support directly as in most cases it’s a back-end issue.
Webroot Support:
Submit a ticket 24/7/365 it’s the best way!
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MST)
Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
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