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URL false positive

  • June 25, 2022
  • 2 replies
  • 774 views

How can whitelist my website from your database if I’m not a client?

 

Website is clean and working perfect.

 

Best answer by TripleHelix

Can you post your website so we can check? You can check here:

https://www.brightcloud.com/tools/url-ip-lookup.php

 

Thanks,

2 replies

Forum|alt.badge.img+19
  • Community Expert Advisor
  • June 25, 2022

How can whitelist my website from your database if I’m not a client?

 

Website is clean and working perfect.

 

It maybe that the people having trouble accessing your website have the Heuristics  setting  on a very high setting and that may be causing the issue.


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • June 25, 2022

Can you post your website so we can check? You can check here:

https://www.brightcloud.com/tools/url-ip-lookup.php

 

Thanks,