BSOD After Installing Endpoint

  • 26 January 2019
  • 1 reply

Badge +1
I run an MSP and I've been shopping around for a Endpoint antivirus. I recently tried WebRoot. I've installed the end point on two of our inhouse machines. Both of the machine had BSOD errors shortly after. Does anyone have any experience with WebRoot and these problems. Obviously I'm not too keen on rolling this out to my customers.

Best answer by akim 28 January 2019, 17:51

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Userlevel 7
Badge +35
This is definitely not typical behavior. I would highly recommend that you contact our support team, as they will be able to assist you in determining what is causing this error and get it resolved for you. You can submit a ticket or call them at 1-866-254-8400.