Greetings
I have installed Webroot Secureanywhere Endpoint protection on a windows 2008 R2.
For some reason i cannot see this server on the Webroot management console. Also I cannot uninstall it as it needs to be managed.
I have installed Webroot on around 50 computers in our company and this is the first time I see this issue.
Has anyone seen this before? How to go around it?
Help is much appreciated.
Kind Regards
ioannis
Page 1 / 1
Try temporarily turning the firewall off and forcing a poll, if this is not a critical server.
Otherwise I would run http://download.webroot.com/wsalogs.exe and open a Webroot ticket. Any issues of an endpoint not communicating or losing connection are very important to have investigated, on behalf of all business customers.
Otherwise I would run http://download.webroot.com/wsalogs.exe and open a Webroot ticket. Any issues of an endpoint not communicating or losing connection are very important to have investigated, on behalf of all business customers.
Dear explanoit
This is exactly what I did and contacted support who informed me that my server cannot been seen.
They have instructed me to boot the server in safe mode network and uninstall Webroot then re-install it.
It worked fine.
Thank you for your support.
Regards
ioannis
This is exactly what I did and contacted support who informed me that my server cannot been seen.
They have instructed me to boot the server in safe mode network and uninstall Webroot then re-install it.
It worked fine.
Thank you for your support.
Regards
ioannis
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.