Skip to main content
To Customer Support To Customer Support
I have yet to find a commonality, but random sites have been creating duplicate agent entries. I have found that a single machine could have anywhere from 1-3 duplicates, each checking in days or weeks behind the current/active agent; if that makes sense? 

 

Is there something we can do to resolve this issue? 

 

Thank you!
Are you using Labtech perchance? There was a bug with our integration that was causing some random duplications. It's been fixed, but the duplicates it caused remain. If that's the case just put in a ticket with a list of the duplicates and our support team can remove them all for you.



https://www.webrootanywhere.com/servicewelcome.asp?SOURCE=ENTERPRISEWSA

Reply


Terms & Conditions