Skip to main content
Dear all

 

My organisation has been hit from an email attachment. after opening an email, all MS Office and pdf documents were appended with extension qcevmrk, e.g mutiti.docx.qcevmrk. Now i cant open these documents even after sacning wit Webroot Secure Anywhere.

 

Your urgent assistance is so much apprecited.

 

 

A Mutiti

 

Webroot Ambassador 
Sorry about that - sounds like an issue that you'll need help from our support team to resolve.  Have you contact them yet?  If not let me know and I can put in a high priority ticket.
Thank you Manager, i haven't notified them yet. i will be very pleased. please go ahead.

 

A Mutiti
Ok, ticket submitted!
Thank you Manager

Reply