• 20 February 2017
  • 1 reply

Would you please help me with this question?
if my computer has hacked and the virus want to encrypt my system files or other files, Does webroot secureanywhere detect this virus and prevent him from encrypting or monitor him untill the encryption happend and then block him?
Does heuristics help me with that or not?
what if my PC was offline for a long time, all application will be detected as unknown and mybe this applications modified something in my system files or put something in the registry, So, after a long period of time my PC connected to internet what will happen then?

1 reply

Userlevel 7
Greetings @ and welcome to our Community.

Technical questions like this are best suited for our Support Team. You can always reach out to them directly at your convenience.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support: Call 1-866-254-8400