Endpoint Install Notification for Client Who already had Webroot installed.

  • 29 September 2016
  • 2 replies

Hi All, new to the forum.
Yesterday we received an endpoint install notification for a client that already had Webroot installed on it. I remoted in to the client and there was no issues with webroot whatsoever, so it is a mystery to me as to why we would receive an install notification.
Could this have been caused by an update, or has anybody else seen this before?
Thank you!

2 replies

Userlevel 7
Badge +56
Do you happen to have the exact text of the message (or a screenshot)?
Userlevel 4
Badge +9
It was probably an update; a new endpoint was released this week.