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Hi,

 

We have an issue similar to https://community.webroot.com/t5/Ask-the-Experts/File-named-C-Program/td-p/77475, however we are seeing this on servers that are being managed centrally.

 

Is the workaround the same, or is there something different that needs to be done, as I can't shut down WebRoot from the system tray?
@ wrote:

Hi,

 

We have an issue similar to https://community.webroot.com/t5/Ask-the-Experts/File-named-C-Program/td-p/77475, however we are seeing this on servers that are being managed centrally.

 

Is the workaround the same, or is there something different that needs to be done, as I can't shut down WebRoot from the system tray?

If you switch the permissions on the server to allow you to shut it down (or must make them unmanaged temporarily), then the same workaround should do the trick.
Hi nic,

 

Looks like this has worked. I've been able to sort this out on the endpoint that was having the issue.

 

Amanda
Glad to hear it!

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