hello,

 

i bought the endpoint for a client and set up the email and password / pin. i received no email to confirm and can not access the account. when i attempt to login to the account it says invalid of course because i did not confirm it yet.

 

so how do i get this fixed. i want to get this installed monday and need to fix this. i also attempted to request a "forgot" password as well as pin and did not get those emails either.

 

the email we used was different then the one i purchased it with because they do not want to use my email of course. so what can i do to resolve this issue?

 

thank you very much