Skip to main content
I cannot sign-in to my account. When I request a new password, Webroot's reply never appears at email provider
I think the issue is now resolved. Webroot website support has replied to me with a new password.
Greetings @ and welcome to our Community! :)



Please feel free to send me a private message if you need any additional assistance with logging into your Online Account.



Cheers!
I am trying to sign into my account and I forgot my email account and password
Hi @Teri at home ,



I just want to make sure you did set up your Account Console.



You can go to your Online Account Console and click I "forgot my email" and I "forgot my password."



If that does not work then you will need to Contact the Support Team and explain your situation.This is a FREE service with an active Webroot Subscription.



Hope that helps?

Reply