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Hi, not sure if I'm in the right place to post a question. I recently paid an IT company to set up my business computers. They have installed webroot and made me an admin but when I try to open webroot on my PC "I get a message saying I need to contact admin to access this program." I can log in to the webroot online portal but can't open the webroot program on my computer. Can anyone help me? Thanks
Hello @,

 

Welcome to the Webroot Community,

 

Sorry to hear you are having issues. Please Submit a Support Ticket and they can assist you free of charge. 

 

Here re is Business Support https://mysupport.webrootanywhere.com/supportwelcome.aspx

or you can call 1-800-870-8102.

 

Hope this helps? 
Greetings @ and welcome to our Community.



I believe you will need to create a Policy that sets the "User Interface" option to "Show":

https://live.webrootanywhere.com/content/779/Changing-policy-settings



I'd still follow Sherry's advice and reach out to our Support Team for assistance.



Cheers,
Thank you JP...for your assistance.  :)

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