Problem with webroot and sonicwall geo blocking

  • 16 August 2018
  • 2 replies

Userlevel 1
When I running webroot secure anywhere for business on some computers, I found the sonicwall blocking the information being sent back and forth to the secureanywhere consul. If I Shut off GEO blocking it works fine, so evedently its being blocked by country any ideas how to fix this ?
webroot says they don't use a specific country but I find that not true since the Geo blocking stops the service when sent from other countries other than then the USA

2 replies

Userlevel 4
Badge +16
@At one time Webroot support recommended allowing Ireland, Singapore and Australia through Geo-IP filters, but I'm not sure if that's still the official line.  I'd start by allowing just Ireland and see if that alone resolves the problem.
Userlevel 1
I will give it a try.. thanks