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Hello, 

 

This morning I googled my website name "Dandy Shopper".  There is an orange "!" by all 4 of my website links saying, "WEBROOT - Reputation: "SUSPICIOUS".  Why is that?  I have a legitimate website.  Please help me solve this problem!  Thank you so much.

 

Respectfully submitted,

JoAnn Koening
Sorry about that. You can submit a change request here:

http://www.brightcloud.com/tools/change-request-url-reputation.php



Is your website relatively new? That's general what most false positives end up being because of.
Thank you so much for your reply.  Yes, my website is new.  How long will it take to fix it?  Thank you again.

 

Respectfully,

JoAnn Koening
You'll get a reply from them in a day or two, depending on the fact that it's New Year's Eve, of course.
Hello, I just clicked on the link you gave me.  I am being asked, "What Product/Integration".  What should I put in there?  Thank you so much.

 

Respectfully submitted,

JoAnn Koening
That's for people that are using our API to integrate the reputation scores into other products, like firewalls and such. You can just put Webroot in that field.

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