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I've used Webroot for a couple of years now; it's been great -- never bothering me unless I run across a threat on the Internet.  UNTIL NOW...

 

Over the weekend of 4/12, something changed: I use a program called Clarion 6.3 (Build 9059) by Softvelocity.  I mostly use it to compile programs running under SQL 2008 (Developer version 10.0.5500.0).  Since that weekend, whenever one of my programs calls SQL, I get the "This file is trying to connect to the Internet and is not trusted" message and I have to explicitly allow it.  (It references the .exe name of the program compiled by Clarion, but doesn't display the error until it tries to access SQL.)  I know it wasn't caused by a WinXP update, since I have automatic updates turned off (so I can approve updates before they're applied).

 

I've tried allowing thru "Control Active Processes"; this works until the target .exe is recompiled (which might be every 5 minutes when I'm working on a program change).

 

It's driving me crazy!  If I can't find the solution, I'll have to start looking for an alternative program.

 

BTW: When I tried allowing access thru "Block/Allow Files", some of the .exe's show as being on nonexistent drives (the drive letters exist, but are for removable drives that aren't currently connected).  I noticed that the Deep Scan displays these erroneous drive/file names while running as well.

 

Thanks for any help you can offer!

 

 
If you contact support they'll be able to help you get this taken care of.  The threat response team should be able to create a rule that whitelists your application even when you are making changes to it.
If you contact support they'll be able to help you get this taken care of.  The threat response team should be able to create a rule that whitelists your application even when you are making changes to it.

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