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I am testing Web Root Endpoint Security and found that using the default server policy is slowing screen refreshes intermittently on my terminal server for users and my self; as soon as I remove the endpoint all is good; even with only my self connected via RDP to server; resources look good but I need help with Policy adjustments that could be causing slowness for Remote desktop protocol

 

Thanks

Mike
Welcome to the community!

 

We use RDP all the time in-house, and we're not able to reproduce that behavior.  Best thing to do is contact support and work them to see if we can find the root cause, and get it documented if Webroot is indeed causing it.
Thanks I will do that; the server is windows 2003 and its running terminal services who knows but its easy to show

 

Mike
Sounds good - if you can replicate it with tech support then that makes it easier to troubleshoot 🙂

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