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Hi I am currently testing WR end point with the intention of introducing it to my customer base. I am a managed provider and will be using the web console (WC) to manage my clients. I have tested on W7 PC's so far all ok but our W10 remote office laptop stopped scanning over a week ago even though I initiated several manual scans to no avail? Any ideas? xT
Hi Xtype

 

Welcome to the Home side of the Community Forums.

 

I believe that your query would be better placed in the Business side of the Community. I can move the thread for you if you would like. Please let me know and I will action.

 

Regards, Baldrick

 
Thank you Baldrick yes I guess that would be more appropriate.
Done, Xtype...you are now in the hands of our most excellent Business Forum members. ;)

 

All the best, Baldrick
Ok the W10 PC was on but logged out of account. As soon as i Iogged into the windows account it quickly scaned. So it seems that the node must be live (Logged in) to work. What am I missing in policy settings in the console to correct this?

 

Thanks in advance ......xT
Greetings @ and welcome to our Community!



Our outstanding Support Team is always here to assist you with questions like this. Feel free to reach out to them at your convenience.



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Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA



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