SecureAnywhere just quarantined a file named "silentuninstall.exe". The file was supplied by Matrox as a part of their "MIL" product. I keep a copy of their installation CD on this computer's drive, which is where the file came from. I trust this vendor, and without the file I'll have an incomplete installation set for their software.
Any suggestions for how to proceeed? Do I trust SecureAnywhere has good reason for the quarantine and leave it there, or remove it from quarantine under the assumption it is a false positive?
Thanks!
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Greetings @ and welcome to our Community.
I would advise not to assume anything before our Team has a chance to review the file in question.
Feel free to reach out to them at your convenience:
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Cheers,
I would advise not to assume anything before our Team has a chance to review the file in question.
Feel free to reach out to them at your convenience:
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Cheers,
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