Recently over the holiday one of our machines had a suspect program pop up. For some reason it didn't delete it and rescan. As you can see the dwell time was 5 days!! What could have caused this?
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Greetings, @ .
In this example, it looks like the Webroot agent needs some additional steps to clean the system fully. It is recommended to try a reboot of the system then scan again or Safe Mode with Networking Scan, if you still have any problems on this endpoint after those steps please contact support via a ticket and they'll be happy to assist you further. Thanks!
In this example, it looks like the Webroot agent needs some additional steps to clean the system fully. It is recommended to try a reboot of the system then scan again or Safe Mode with Networking Scan, if you still have any problems on this endpoint after those steps please contact support via a ticket and they'll be happy to assist you further. Thanks!
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