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Seems that the URL Reputation Change Request page is broken.  :( The link to -read the FAQ and  the form fails on submission.  Both cause 404 errors.
Which link are you using?  This one seems to work for me:

http://www.brightcloud.com/tools/change-request-url-reputation.php
LOL... yeah, it works now.  I received  an email from one of the UI Engineers.  Apparently it was a legacy page (http://www.brightcloud.com/tools/repchangerequest.php?endpoint=) left over from the redesign.  It's now re-directing to the page you have listed.  Thanks!
Cool, glad to hear it has been fixed!

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