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The mouse still works but any key strokes crash on the keyboard crash windows 10. This problem is known about as posts are on reddit and microsoft community. How can I fix this problem please Webroot?
Here's the workaround until we can come up with a permanent fix:

https://www5.nohold.net/Webroot/Loginr.aspx?pid=4&login=1&app=vw&solutionid=2545
Method 1: Let’s place the computer in clean boot state and check shutting down the computer and see if the issue persists.

Method 2:Sometimes this kind of unexpected behavior shown by Windows due to some missing or corrupt important system files. I would suggest you to rum Microsoft Safety Scanner SFC /SCANNOW to scan the system integration and fix system file corruption (if any). 

Method3:Download appropriate Microsoft Keyboard Center and intelliType from Microsoft official download page and check if that solves the problem.

If still issue persists then check Microsoft Wireless Keyboard 800 Manual- guideusermanual.com/product-name-wireless-keyboard-800-manual&po=675044&lang=English for help. 

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