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Win32.Sality/Win32.Virut

  • 8 April 2014
  • 3 replies
  • 35 views
B
Rank
 
Hello
 
Dear All
 
Am really have  got a big problem with win32.sality&win32.virut.I have over 6  notebooks infected wirh  ,and i couldnot restore these notebooks to factory setting due to many factors, so i need a solution for this problem without restoring these notebooks to factory default, and the other point  in future how can i protect my notebooks from these infections
 
Thank You
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Best answer by explanoit 9 April 2014, 14:50

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explanoit
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Userlevel 7
Badge +6
There is no situation it where it would be telling you to that.
You need to contact Webroot Support if you are indeed using their software.
---------------------------------------- Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise administrator over 2000 clients First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester Find me on Twitter!
B
Rank
Dear
 
Thanks
 
Our management console said the solution of these threats is to backup the infected endpoint &then restore to factory setting
explanoit
Rank
Userlevel 7
Badge +6
What is your management console saying about the status of these endpoints?
---------------------------------------- Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise administrator over 2000 clients First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester Find me on Twitter!

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