installed version= macOS 10.15.7
installed version Secure anywhere 9.1.0.144
deleted version Secure anywhere
used the seperate link to install 9.1.3 in preparation for the new macOS
entered the license code (accepted)
Window "Installing SecureAnywhere" appears
Authorizing Installation starts with Blue bar.
Blue bar does not move at all, installation process is stalled.
What to do now?
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
HTH,
Dave.
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