I have a new iMac (MacOS 10.14.2) and downloaded the "wsamac" installer from the Webroot website. When double-clicking on the "Webroot SecureAnywhere" installer, the app tries to launch (I get the "bouncing ball" on the dock) but never opens. I then get an error message: "Webroot SecureAnywhere quit unexpectedly". This happens repeatedly. Any suggestions?
Thanks in advance!
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Hello dregina,
Happy Holidays. I'm sorry you're having trouble installing WSA on your new Mac. Mojave has a lot of new security features then previous versions. Apple may have done a silent security update that is stopping the install. The best I can recommend is putting in a Support Ticket or calling Webroot.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Happy Holidays. I'm sorry you're having trouble installing WSA on your new Mac. Mojave has a lot of new security features then previous versions. Apple may have done a silent security update that is stopping the install. The best I can recommend is putting in a Support Ticket or calling Webroot.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Will do... thank you!
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