Skip to main content
To Customer Support To Customer Support
I installed the program from the website on my mac and I'm trying to open the program to set it up but it will only open for a second before closing out. I've uninstalled and reinstalled a dozen times but it keeps doing the same thing?
Hello @bton211, Welcome to the Webroot Community Forum. ☺️



Sorry you are having trouble with WSA For Mac. This is the first time I've seen this problem with WSA on a Mac. Since you have already tried the Uninstall / Reinstall which usually solves most of the problems but not in your case. I would contact or send Webroot Support a Support Ticket. When sending a Support Ticket a Webroot Log is automatically sent. They will look over the log and see what the problem is to fix it.



Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.

Reply


Terms & Conditions