Hello,
I have the same error message “cannot connect to internet”. I uninstalled webroot, reload the newest version, restart, reinstall, restart… it doesn’t work.
I contacted webroot support twice...and I’m still waiting for a phone call (is there really a support service ?).
So, is there anybody who could help me to fix this problem ?
config : Mac Book Pro Big Sur 11.2
Best regards.
Hey there
Are you using the VPN that comes with some Webroot products? Or just an antivirus product?
When you say you contacted support - was that via phone or e-mail?
Hello,
I’m using only anti-virus product.
I contacted support twice via email.
FYI the anti-virus is working again on my Mac without any action from me. A mystery...but the problem is fixed.
Regards
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