@creator_ocular ,

I know that someone else in the community made a support ticket about this recently and support is investigating it with them. Just so that they’re aware more than one person is experiencing this, I’d recommend sending in a support ticket as well.

You can reach the support team here: http://webroot.com/us/en/support/home-contact

I’m new to the controls for this forum, it’s hard to know what the actions do.

Thanks, I sent a message to support.