Is this a real Webroot notice?

  • 13 April 2023
  • 3 replies

Userlevel 1

Has anybody seen this pop up?  I think its phishing, I have run a webroot scan multiple times and it tells me my machine is clear.  How can I get rid of this thing?  It keeps popping up!



Best answer by ProTruckDriver 13 April 2023, 18:14

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3 replies

Userlevel 7

Hello @mariac Welcome to the Webroot Community Forum.

I would recommend getting in contact with Webroot Support with this problem. When sending in a Support Ticket a Webroot Log is automatically sent also. Support will look over the log to sort this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.




Userlevel 1

Ok, I’ll get in touch with Webroot Support.  Thank you!

Userlevel 7
Badge +33


That does appear to be legit and is likely something happening that triggers the real time protection. Support will best be able to check it over and ensure it all good to go.



John H