Hello @centaur50 , Welcome to the Webroot Community Forum.

Have you tried a reboot of your computer? If that doesn’t fix the problem please get in contact with Webroot Support.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,

Dave.

@centaur50 ,

What was the last change you made to your PC?

Did you make any updates, install new software, etc?

Have you checked all of your audio cables?

If you’re on windows, click the bottom left windows icon and click “sound” and try messing with some settings in there.

Additionally, go to “device manager” and make sure your computer recognizes the audio device that is plugged in.

Hope that helps,

Keenan