Possible to update from 9.0.10 to

  • 5 December 2019
  • 1 reply

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We have prevented most of our users from going to Catalina so far. Is is possible to silently update the agent from (32bit) to (64bit)?

Also I was unable to install webroot on top of a 32bit version. Is this expected behavior?


Best answer by ProTruckDriver 5 December 2019, 16:58

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Userlevel 7

Hello @tgeoghan , Welcome to the Webroot Community Forum. :relaxed:


The best place to get these questions answered is at Webroot Support where the experts know what’s under the hood of WSA for Mac since macOS Catalina came out.


Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.