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realtime shield

  • 27 May 2019
  • 1 reply
  • 675 views

Userlevel 2
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Running mac version 10.14.5 Webroot complete. The realtime shield turns off. Told
me me to go into system preference, security and privacy
and grant full access to turn it on. could not get that to work. Uninstalled and reinstalled same massage. Went into Webroot preference
Realtime shield hit reset . It work for two days then error returned.
Any advice or solutions would be greatly appreciated.
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Best answer by ProTruckDriver 27 May 2019, 04:43

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Userlevel 7
Hello @jkwebznx9

Sorry you are having problems with WSA on your Mac computer. Since you have already tried a uninstall / reinstall the best thing to do is to have Webroot Support help you with this problem. Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

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