How come the scan progress bar sometimes counts backward during a scan? On my Macbook Pro I have WR Secure Anywhere scanning back an forth it seems. I have for example 840.xxx files scannend and then not long afterwards the counter jumps back to 839.yyy files.
What causes this somewhat strange behaviour?
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Hello @deeks , Welcome to the Webroot Community Forum. 
This behavior you are describing with WSA scanning on your Mac computer is new to me. I've been running WSA and never seen this before. Maybe a uninstall / reinstall would solve the problem, if there is a problem. But first I would send in a Support Ticket to Webroot. When sending in a Support Ticket a Webroot Log is also sent automatically. Webroot would look over the log and and reply to you what is wrong, if there is anything wrong. If you send in a Support Ticket, please post back on the forum what they found. Mac users here will be interested in the results.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
This behavior you are describing with WSA scanning on your Mac computer is new to me. I've been running WSA and never seen this before. Maybe a uninstall / reinstall would solve the problem, if there is a problem. But first I would send in a Support Ticket to Webroot. When sending in a Support Ticket a Webroot Log is also sent automatically. Webroot would look over the log and and reply to you what is wrong, if there is anything wrong. If you send in a Support Ticket, please post back on the forum what they found. Mac users here will be interested in the results.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Will do - thanks for your kind advice Protruckdriver!
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