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Hi Webroot. Do you have an estimated date yet when the Webroot/macOS Catalina comparability issue will be resolved? Also once it is resolved how will you advise your customers that the update/fix is ready (and advise how to correct the problem)? Thanks!
Hello @Chief Welcome to the Webroot Community Forum. ☺️



I don't believe Webroot has an estimated date yet. The way Apple set up Catalina many, many apps are not working right. The best I can say is to Subscribe to this thread below and all of us will be notified of the updates.



https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-10-10-19-340620



HTH,

Dave

Webroot is the only Mac security software not working. Epic fail.

The only non-32-bit software that that I use and that has not been upgraded and notarized, AFAICT, is WebRoot. There are probably others out there, but I don’t use them. I received a message from ExactScan Pro yesterday letting OSX 10.15 Catalina users know that they should upgrade to the latest version.

 

Webroot is the only Mac security software not working. Epic fail.


Not true. Looking at the security forums there are a lot of security software companies having problems with macOS Catalina.

https://community.webroot.com/webroot-secureanywhere-for-macs-18/compatible-with-macos-catalina-340584#post349652

Hey @Chief , 

I wanted to share the latest update from @PVaddi. Just to make sure you see it. 

Thanks

Coming back around to close the loop on this. Check out this article where we provide step by step instructions. 

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