Status of Webroot macOS Compatibly Fix Issue

  • 14 October 2019
  • 6 replies

Badge +1
Hi Webroot. Do you have an estimated date yet when the Webroot/macOS Catalina comparability issue will be resolved? Also once it is resolved how will you advise your customers that the update/fix is ready (and advise how to correct the problem)? Thanks!

6 replies

Userlevel 7
Hello @Chief Welcome to the Webroot Community Forum. ☺️

I don't believe Webroot has an estimated date yet. The way Apple set up Catalina many, many apps are not working right. The best I can say is to Subscribe to this thread below and all of us will be notified of the updates.

Badge +3

Webroot is the only Mac security software not working. Epic fail.

Userlevel 2
Badge +6

The only non-32-bit software that that I use and that has not been upgraded and notarized, AFAICT, is WebRoot. There are probably others out there, but I don’t use them. I received a message from ExactScan Pro yesterday letting OSX 10.15 Catalina users know that they should upgrade to the latest version.


Userlevel 7

Webroot is the only Mac security software not working. Epic fail.

Not true. Looking at the security forums there are a lot of security software companies having problems with macOS Catalina.

Userlevel 7
Badge +48

Hey @Chief , 

I wanted to share the latest update from @PVaddi. Just to make sure you see it. 


Userlevel 7
Badge +48

Coming back around to close the loop on this. Check out this article where we provide step by step instructions.