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Webroot finds a threat on my Mac that looks to be associated with the BOOTCAMP windows installation I have. However, there is no option to remove the threat or quarantine it and Webroot stays red with an exclamation mark warning. How do I resolve this so it goes back to “green” status?

Hello @Elms24 , Welcome to the Webroot Community Forum.

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

( I will be moving this thread to the Mac Forum.)

 

HTH,

Dave.

@ProTruckDriver I just did but have not received a confirmation email saying my ticket was received. Hopefully it’s in the system.

 

Thanks!

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