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I bought Webroot SecureAnywhere®️ AntiVirus 3 Year Renewal for Mac in Jan 19. I have just noticed that when I tried to activate it then, it didn't work and it hasn't completed a scan yet.



When I enter my keycode and click Activate, I get "WebRoot SecureAnywhere quit unexpectedly".



I have tried uninstalling and reinstalling from the link but I get the same result.



I'm running Mojave.



Any assistance gratefully received.
Hello @louisetolman , Welcome to the Webroot Community Forum. ☺️



Sorry to hear you are having problems with Webroot on your Mac Computer.



Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.

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