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When I try to drag or Send to Trash the Webroot SecureAnywhere from my Application Folder in Finder on my MacBook Pro Catalina Version 1015.5 it requires my Apple login password then I get the following message: “The operation can’t be completed because you don’t have permission to access some of the items.”

So your solution at Step 4 does not work for me. What should I do?

Hello @ksmith9146 , Welcome to the Webroot Community Forum.

I moved your post to a new thread in the Mac Forum because you posted in a 4 year old thread.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.


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