I purchased five licenses and have used only three. I recently purchased a new MacBook Pro and migrated everything from my 2015 MacBook Pro (now intended to serve as a spare) to the new one with the help of an Apple specialist. Turns out that Webroot does not want to work on the new machine and, instead of asking me for a code or new license, or simply standing down, it generates a never-ending dialog box loop that renders my new MacBook Pro useless. I asked Webroot for help last Friday, because I would have liked to use my new machine this weekend, but there is no way to connect with a human over the telephone, and no live chat seems to be offered. So far I have gotten no response. I tried to log-in to this community tonight using the name and password I saved on 1Password when I first purchased Webroot, and was told I entered an invalid user name or password. So I created a new account for this purpose. Question: how do I get Webroot either to work on my new Mac or go away? If what I need is a more Mac-friendly application, how can I get Webroot uninstalled? Any help with this will be immensely appreciated.