Why won't webroot open on my mac?

  • 12 August 2020
  • 1 reply

I started having issues with my Webroot service when it suddenly opened one day with a blue screen and an exclamation point, but it did not give me a reason as to why it was doing that, it also wouldn’t scan anything. I went online and everything pointed to reinstallation, so I did that and now it won’t open at all, even to put in the keycode or really install it. Can anyone help me? I tried to contact webroot directly but they haven’t gotten back to me! I am running Catalina 10.5.5


Best answer by TripleHelix 12 August 2020, 15:09

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Userlevel 7
Badge +63

Hello @starlightHyperdrive99 


It’s best to Submit a Support Ticket and they will help you sort this out.


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.