Skip to main content
To Customer Support To Customer Support
I was in Safari this morning surfing news stories, when I opened a story and the text below popped up;

 

http //survey.032.pics

Congratulations!

You are todays Lucky Visitor

Click OK to continue.

 

I have not clicked OK,  but can't get it off my screen. 

 

Any help would be greatly appreciated.
Hi dougsus

 

Welcome to the Community Forums.

 

If you can reboot your phone then please do so, as the site you are reporting is deemed to be/has been reported to contain malicious content, so you have done the right thing by not clicking 'OK'.

 

In terms of getting Webroot for your iPhone at this time, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future but at this time is is extremly hard/almost impossible to infect an iPad.

 

Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device. For more information on both of these products please use the information below.

 

Webroot SecureWeb: https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm

 

Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only):

 

https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm

 

 

SecureWeb will provide browser & surfing protection so that is the app to go for.

 

Hope that helps?

 

Regards, Baldrick
Hello ,dougsus

 

Welcome to the Webroot community,

 

Sorry ? if I may add to the great post that you have?

 

Please try this below:

 


  1. Launch the Settings app from the Home screen of your iPhone or iPad.
  2. Scroll down and tap on Safari.
  3. Now scroll all the way to the bottom and tap on Advanced.
  4. Tap on Website Data. ...
  5. Scroll to the bottom again and tap on Remove All Website Data.
  6. Confirm one more time you'd like to delete all data.
Thank you so much!  I followed your instructions and everything seems to be working well!
Hello dougsus,

 

You are welcome and thanks for letting us know!:D

Reply


Terms & Conditions