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I downloaded onto my desktop and also on my iPad. The iPad is asking User Name and I tried everything but nothing works. How do I find out what my user name is?
Hello JoyBland,



Welcome to the Community Forum,



Can you clarify what you mean? Is Webroot asking for your user name? Your user name is your email that you used to sign up with. But what Webroot app is asking for your user name. Back up & Sync? Password Manager? These programs only work for WebrootSecure Anywhere Complete. What version do you have?



Kind Regards,

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