Iphones are not showing up in console

  • 17 June 2015
  • 3 replies

I have downloaded the app to my iphones, hit the key icon and logged in, went to the console and pulled down the little man and clicked the password boxand still the console does not show my iphones. This was done last night and it said they would be on in 15 minures. I have access on all the items in my email account etc. Do not know what else to do? These are your instructions so what now?

3 replies

Userlevel 7
Badge +62
Hello @,
Welcome to the Webroot Community,
Please look at this Knowledge Base Article that will explain this for you.
Let us know if you need anymore assistance.
Kind Regards,
I see. So one more question. Since this is not listed anas a covered device, does it still count as a device on the 5 devices I can add to my Webroot software plan?
Userlevel 7
Badge +62
Hello @,
This is a good question, No it does not count for Web Secure Browser is free. But you will have the Back up & Sync included in the Console.And you have Password Manager as well. This is included with your subscription.
Hope this helps,
KInd Regards,