Have an I-pad, downloaded the mobile app, and created an account. My PC shows secure, but it does not show that my I-pad is. I select the red key on top try to Log in, but it wont accept it. The Geek Squard at Best buy can not help me.
Have an I-pad, downloaded the mobile app, and created an account. My PC shows secure, but it does not show that my I-pad is. I select the red key on top try to Log in, but it wont accept it. The Geek Squard at Best buy can not help me.
Page 1 / 1
Hello mida
Welcome to the Community!
Can you tell me what version of Webroot do you have? This depends on what version you have in order to get Password Management. (SecureAnywhere Internet Security Plus,SecureAnywhere Internet Security Complete, or SecureAnywhere Antivirus)
Please have a look at this KB article and see if this helps.
And would you go here as well https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-security-area-of-the/ta-p/5195 this will explain more about iPad/IOS.
Your Ipad won't show in the Account Console.
Look this over and then please let us know if I haven't answered your question or if you need more help!
Best Regards,
Welcome to the Community!
Can you tell me what version of Webroot do you have? This depends on what version you have in order to get Password Management. (SecureAnywhere Internet Security Plus,SecureAnywhere Internet Security Complete, or SecureAnywhere Antivirus)
Please have a look at this KB article and see if this helps.
And would you go here as well https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-security-area-of-the/ta-p/5195 this will explain more about iPad/IOS.
Your Ipad won't show in the Account Console.
Look this over and then please let us know if I haven't answered your question or if you need more help!
Best Regards,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.