Skip to main content
My phone is showing red with android mobile tracker which cannot be removed. What do I do?
Mine too and it won't uninstall. My phone has been hacked severely and it's gonna stop!
If WSA-Mobile is not able to detect and remove, you may want to file a Trouble Ticket (link below) to have Webroot Support take a look at it.
Where's the link
It's in his signature - here it is again:

https://www.webrootanywhere.com/servicewelcome.asp
I checked with support and it looks like this one is a false positive.  You can safely hit Ignore until our threat team gets that one resolved.
What is it though? I understand your saying it's a false positive but what's it's purpose?
A false positive is when our software mis-identifies something benign as being malicious.  That can happen with some software if it behaves in a manner that causes our software to be suspicious.  Once we've identified that it is a false positive, then we make updates to our software and database to no longer flag it.  In the meantime, it does cause confusion for you guys, which is unfortunate.

Reply


Terms & Conditions